The Ticket Factory is a national ticketing agent based in Birmingham, selling tickets for events across the UK. We are also the official box office for The NEC, LG Arena and The NIA.

We have over 20 years experience, as we were previously the UK’s largest venue box office for The NEC Group. As a result we understand the customer journey and how the ticket purchase is just the start of the experience.

On 1 October 2007, The Ticket Factory was launched to give the customer even more choice with the same high customer service values that customers come to expect from a venue box office. We now sell for even more great events across the UK and our range of events, concerts and attractions just keeps growing.

Our secure website operates 24 hours a day, 7 days a week and our dedicated sales team are available 7 days a week from 9am to 9pm. Real people, real choice. Contact us.

As a member of The Society of Ticket Agents and Retailers (STAR), we make sure you can buy your tickets with confidence.